Support Center

Questions? Answers.

Everything you need to know about Qiwra tags, privacy, and asset recovery.

General Questions

A Qiwra tag is a durable, weather-resistant adhesive or keychain equipped with a unique, encrypted QR code. It acts as a digital bridge between you and anyone who finds your lost property, without exposing your private phone number or address.

Unlike AirTags, Qiwra tags require no batteries, no bluetooth, and no expensive hardware. While AirTags show you where an item is on a map, Qiwra tags provide a way for a finder to communicate with you instantly and safely, working on any smartphone globally.
Privacy & Security

Absolutely not. Our "Privacy-First" protocol means that by default, your identity is hidden. The finder only sees a secure contact form or the specific instructions you choose to display in your Control Center.

If you notice suspicious activity or repeated scans from the same location, you can block that specific IP address with one click. This prevents that person from accessing your tag's info ever again, adding an extra layer of protection against harassment.
Usage & Shipping

Our standard recovery service is currently free after the one-time purchase of your tag. We believe in accessible security for everyone in the UK.

Still have questions?

Can't find the answer you're looking for? Reach out to our London team.

Contact Support